You focus on business growth. We handle the technical details.

Managed Service

Hosting & Infrastructure Management

  • Hosting management
  • Uptime and performance monitoring
  • Regular backups and disaster recovery planning
  • Performance optimisation for faster load times

Domain & DNS Management

  • Domain renewals and management
  • DNS configuration and optimisation
  • SSL certificate installation and renewal
  • Email service configuration and support

Regular Maintenance & Updates

  • Content Management System (CMS) updates
  • Plugin and extension updates
  • Security patches and vulnerability fixes
  • Compatibility testing after updates

Domain & DNS Management

  • Priority support for technical issues
  • Bug fixes and error resolution
  • Technical consultation for new features
  • User access management

Digital Marketing Support

  • Use your monthly service hours for digital marketing initiatives
  • On-page SEO and content updates
  • Implementation of tracking codes
  • Landing page creation and optimisation

Analytics & Reporting

  • Security scan reports
  • Completed maintenance logs
  • Monthly review calls

How our process works

  • 01

    Technical assessment

    We begin with a thorough assessment of your current website or application, hosting setup, and security posture. This forms the foundation of your custom digital management plan.
  • 02

    Agreement & setup

    We establish a monthly service agreement with a specified number of support hours and clearly defined services, then implement our monitoring and management tools.
  • 03

    Proactive maintenance

    Our technical team performs regular updates, security patches, and performance optimisations on an established schedule to keep your digital assets running smoothly.
  • 04

    Ongoing support & enhancements

    When you need changes, updates, or have issues, simply submit a request, and we'll allocate hours from your monthly agreement to address your needs promptly.