
You focus on business growth. We handle the technical details.
Managed Service
Hosting & Infrastructure Management
- Hosting management
- Uptime and performance monitoring
- Regular backups and disaster recovery planning
- Performance optimisation for faster load times
Domain & DNS Management
- Domain renewals and management
- DNS configuration and optimisation
- SSL certificate installation and renewal
- Email service configuration and support
Regular Maintenance & Updates
- Content Management System (CMS) updates
- Plugin and extension updates
- Security patches and vulnerability fixes
- Compatibility testing after updates
Domain & DNS Management
- Priority support for technical issues
- Bug fixes and error resolution
- Technical consultation for new features
- User access management
Digital Marketing Support
- Use your monthly service hours for digital marketing initiatives
- On-page SEO and content updates
- Implementation of tracking codes
- Landing page creation and optimisation
Analytics & Reporting
- Security scan reports
- Completed maintenance logs
- Monthly review calls
How our process works
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01
Technical assessment
We begin with a thorough assessment of your current website or application, hosting setup, and security posture. This forms the foundation of your custom digital management plan. -
02
Agreement & setup
We establish a monthly service agreement with a specified number of support hours and clearly defined services, then implement our monitoring and management tools. -
03
Proactive maintenance
Our technical team performs regular updates, security patches, and performance optimisations on an established schedule to keep your digital assets running smoothly. -
04
Ongoing support & enhancements
When you need changes, updates, or have issues, simply submit a request, and we'll allocate hours from your monthly agreement to address your needs promptly.