Darwin Dermatology
The Client
Darwin Dermatology is a trusted dermatology practice located in the Northern Territory, providing expert skin care services including medical dermatology, skin cancer checks, and cosmetic treatments. With a commitment to clinical excellence and patient care, the practice needed a reliable digital partner to keep their website secure, up-to-date and running smoothly.
Faye Digital was engaged to provide a fully managed digital service — taking care of hosting, domain management, and ongoing website maintenance so the Darwin Dermatology team can stay focused on their patients, not their platform.
The Challenge
- Ensure the website remains secure, stable and regularly maintained
- Streamline the management of hosting, domain renewals and DNS settings
- Keep website content and software up to date with minimal input from the client
- Provide fast turnaround for support requests and content updates
- Deliver peace of mind through proactive monitoring and regular maintenance
The Solution
Fully Managed Hosting
We migrated Darwin Dermatology’s website to a secure and high-performance hosting environment optimised for healthcare websites. Ongoing server management, backups and SSL renewals are included as part of the service.
Domain & DNS Management
Faye Digital handles domain registration, renewals and DNS configuration to ensure no lapses in availability or connectivity.
Website Maintenance & Software Updates
We perform routine updates to the website CMS, plugins and theme files to prevent downtime, security risks or compatibility issues — all handled without interrupting the clinic’s day-to-day operations.
Content Support & Minor Updates
Our team provides ongoing support for small content changes, image updates and new page additions as needed — no need to worry about logging in or editing the site manually.
Proactive Monitoring & Support
The site is actively monitored for performance, uptime and security. Our clients benefit from a dedicated team that responds quickly to any issues or requests.
The Results
With Faye Digital’s digital managed service in place, Darwin Dermatology enjoys a worry-free web experience. The website runs smoothly, remains secure, and stays up to date — allowing the clinic to maintain a professional online presence without investing internal time or resources in web management.